Who we are
Suggested text: Our website address is: https://prolingo.in.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
At ProLingo (“ProLingo”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you access our website https://www.prolingo.in, enroll in our courses, attend demo sessions, or interact with our services in any manner.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information from users:
1.1 Personal Information
When you register, enroll, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Educational or professional details (where relevant)
- Payment-related details (processed via secure third-party gateways)
We do not store sensitive payment information such as credit/debit card numbers.
1.2 Non-Personal Information
We may collect non-identifiable information such as:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the website
- Cookies and usage data
This data helps us improve website performance and user experience.
2. How We Use Your Information
The information collected may be used to:
- Provide and manage our language training services
- Communicate course-related updates, schedules, and support information
- Respond to inquiries and provide customer support
- Process payments and enrollments
- Improve our courses, teaching methods, and website functionality
- Send important administrative or policy-related communications
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
ProLingo may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and usage patterns
- Remember user preferences
You may choose to disable cookies through your browser settings. However, doing so may limit certain website functionalities.
4. Sharing of Information
We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website or delivering services (under strict confidentiality obligations)
- When required by law, legal process, or government authorities
- To protect the rights, property, or safety of ProLingo, its users, or the public
We do not share personal data for marketing purposes without your consent.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
Despite our best efforts, no method of electronic storage or transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or accounting requirements
Once the data is no longer required, it is securely deleted or anonymized.
7. User Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal and operational limitations
Requests can be made by contacting us at info@prolingo.in.
8. Third-Party Links
Our website may contain links to third-party websites. ProLingo is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent. If such information is identified, it will be deleted promptly.
10. Changes to This Privacy Policy
ProLingo reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. Continued use of our services after such changes constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of the competent courts in Ghaziabad, India].
12. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact:
Email: info@prolingo.in
Website: https://www.prolingo.in